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Website Terms of Use

Last updated: 20/11/2022

1. Introduction

The information contained in this website is for general information purposes only. The information is provided by Apice Tech Pvt. Ltd. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you might be able to link to other websites which are not under the control of Apice Tech Pvt. Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Apice Tech Pvt. Ltd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Terms and Conditions

Last updated: 20/11/2022

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Apice Tech Pvt. Ltd. ("Company," "we," "us," or "our"), concerning your access to and use of the Kaiziq.io website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). We are registered in India and have our registered office at 107/4, Viswadeep Tower, District Center, Janak Puri, New Delhi, 110058.

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service from time to time. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply.

The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site.

2. User Representations

By using the Site, you represent and warrant that:

  • All registration information you submit will be true, accurate, current, and complete;
  • You will maintain the accuracy of such information and promptly update such registration information as necessary;
  • You have the legal capacity and you agree to comply with these Terms of Service;
  • You are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site;
  • You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;
  • You will not use the Site for any illegal or unauthorized purpose;
  • Your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

3. User Registration and Account Creation

In order to access and use all of the features of the Service, you may be required to register and create an account ("account") with the Site. When you register for your User Account you must provide true, accurate, current and complete information ("Account Information"), and you agree to update the Account Information in order to ensure that it is current.

Upon proper registration and opening of a User Account, and subject to all of the terms and conditions of these Terms of Service, the Company hereby grants to you the personal, non-transferable right and license to use the Service, solely for your own internal business purposes, until such time as either you or Company elect to terminate such right in accordance with these Terms of Service.

Upon registration for an Account, you will provide the Company with a user ID and password to access your account. You agree to keep your password confidential and will be responsible for all use of your account and password. You agree to immediately notify the Company of any suspected or actual unauthorized use of your Account.

4. Grant License

By posting your Contributions to any part of the Site or making Contributions accessible to the Site, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions for any purpose, commercial, advertising, or otherwise.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Site; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice.

5. Mobile Application License

If you access the Site via a mobile application, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you. You shall not:

  • Decompile, reverse engineer, disassemble, or attempt to derive the source code of, or decrypt the application;
  • Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application;
  • Violate any applicable laws, rules, or regulations in connection with your access or use of the application;
  • Remove, alter, or obscure any proprietary notice posted by us or the licensors of the application;
  • Use the application for any revenue generating endeavour or commercial enterprise for which it is not designed or intended;
  • Make the application available over a network permitting access by multiple devices or users at the same time;
  • Use the application to send automated queries to any website or to send any unsolicited commercial e-mail.

6. Fees

Some features of the Service may only be accessed and used upon the payment of applicable fees ("Fees"). Fees may vary depending on usage in accordance with our current pricing policy. If you do not initially register for a version of the Service that requires the payment of a fee, you will nonetheless be permitted to use all of the features of the Service for the trial period expressly stated at the time you signed up. NOTWITHSTANDING ANYTHING CONTAINED HEREIN, ANY SERVICE PROVIDED DURING THE FREE TRIAL PERIOD IS PROVIDED "AS-IS" WITHOUT ANY REPRESENTATIONS, WARRANTIES OR INDEMNITIES.

All Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are solely responsible for payment of all such taxes, levies, or duties.

7. Third-Party Websites and Content

The Site may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site.

8. Site Management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Service; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

9. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy below. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service. Please be advised the Site is hosted in India. If you access the Site from any other region of the world with laws governing personal data collection, use, or disclosure that differ from applicable laws in India, then through your continued use of the Site, you are transferring your data to India, and you agree to have your data transferred to and processed in India.

For mobile app specific disclosures, please review:

10. Term and Termination

These Terms of Service shall remain in full force and effect while you use the site. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of service or of any applicable law or regulation. We may terminate your use or participation in the site or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

11. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.

12. Confidential Information

(a) Confidential Information: Each party ("Disclosing Party") may disclose "Confidential Information" to the other party ("Receiving Party") in connection with the Service, which is anything that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information does not include information that (a) is or becomes generally available to the public without breach of any obligation; (b) was known to the Receiving Party prior to its disclosure; (c) is received from a third party without breach of any obligation; or (d) was independently developed by the Receiving Party.

(b) Protection and Use: The Receiving Party will (a) take at least reasonable measures to prevent the unauthorized disclosure or use of Confidential Information, and limit access to those employees, affiliates and contractors who need to know such information; and (b) not use or disclose any Confidential Information for any purpose outside the scope of the Service.

(c) Compelled Disclosure: The Receiving Party may access or disclose Confidential Information if it is required by law, provided that the Receiving Party gives the Disclosing Party prior notice of the compelled access or disclosure (to the extent legally permitted) and reasonable assistance, at the Disclosing Party's cost, if the Disclosing Party wishes to contest the access or disclosure.

13. Location of the Service and Your Use

The Company operates or controls the operation of the Service from Servers hosted on Amazon Web Services in the availability zone for India. The Company makes no representation or warranty that all of the features of the Service will be available to you outside of India, or that they are permitted to be accessed outside India.

14. Governing Law

These Terms shall be governed by and defined following the laws of India. We, Apice Tech Pvt. Ltd. and yourself irrevocably consent that the courts of India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

15. Dispute Resolution

Binding Arbitration: Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by Arbitration according to the Arbitration and Conciliation Act, 1993. The number of arbitrators shall be one (1). The seat, or legal place, of arbitration shall be New Delhi, India. The language of the proceedings shall be English. The governing law of the contract shall be the substantive law of India.

16. Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

17. Disclaimer

The site is provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the site's content or the content of any websites linked to the site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the site, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site.

18. Limitations of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages.

Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us.

19. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Site; (3) breach of these Terms of Service; (4) any breach of your representations and warranties set forth in these Terms of Service; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site with whom you connected via the Site.

20. Miscellaneous

These Terms of Service and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions.


Privacy Policy

Last updated: 20/11/2022

1. Introduction

This Privacy Policy ("Policy") describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at kaiziq.io and its subdomains ("Platform") made available by Apice Tech Pvt. Ltd. ("Company", "we", "us" and "our"), a company incorporated under the Companies Act 2013, having its registered office at 107/4, Viswadeep Tower, District Center, Janak Puri, New Delhi, 110058.

The terms "you" and "your" refer to the user of the Platform. The term "Services" refers to any services offered by the Company whether on the Platform or otherwise.

Please read this Policy before using the Platform or submitting any personal information to us. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

Your Consent

By using the Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Platform.

Policy Changes

We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy, we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the Platform or to your email address on record and where required by applicable law, we will obtain your consent.

Links to Other Websites

The Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Company shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Platform.

Information We Collect From You

We will collect and process the following information about you:

Information you give us — This includes information submitted when you:

  • Create or update your account on the Platform, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture;
  • Provide content to us, which may include reviews, ordering details and history, favourite vendors, special merchant requests, contact information of people you refer to us and other information you provide on the Platform ("Your Content");
  • Use our Services, where we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information;
  • Correspond with the Company for customer support;
  • Participate in the interactive services offered by the Platform such as discussion boards, promotions or surveys, other social media functions or make payments;
  • Enable features that require the Company/Platform access to your address book or calendar;
  • Report problems for troubleshooting.

Information we collect about you — With regard to each of your visits to the Platform, we will automatically collect and analyse the following:

  • When you communicate with us (via email, phone, through the Platform or otherwise), we may maintain a record of your communication;
  • Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real time information, or approximate location information as determined through data such as GPS, IP address;
  • Usage and Preference Information: We collect information as to how you interact with our Services, preferences expressed and settings chosen, including browsing information collected through our advertising services and related cookies and pixels;
  • Transaction Information: We collect transaction details related to your use of our Services including the full URL, the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit, and other related transaction details;
  • Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information.

Information we receive from other sources — We may receive information about you from third parties, such as other users, partners (including ad partners, analytics providers, search information providers), or our affiliated companies. When you sign in to the Platform with your social networking service account, you consent to our collection, storage, and use of the information that you make available to us through the social media interface.

Uses of Your Information

We use the information we collect for the following purposes:

  • To provide, personalise, maintain and improve our products and services, such as to enable features and personalise your account;
  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;
  • To administer and enhance the security of our Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you;
  • To understand our users, improve the content and features of our Services, process and complete your transactions, make special offers, provide customer support, and respond to your queries;
  • To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
  • To allow you to participate in interactive features of our Services, if any; or
  • To measure or understand the effectiveness of advertising we serve to you and others.

Disclosure and Distribution of Your Information

We may share your information for the following purposes:

  • With Service Providers: We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as payment processing companies, to support our business;
  • With Other Users: If you are a partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the Services;
  • For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us when we are obligated under the applicable laws or in good faith to respond to court orders and processes, or when detecting and preventing actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
  • For Internal Use: We may share your information with any present or future member of our "Group" or affiliates for our internal business purposes;
  • With Advertisers and Advertising Networks: We may work with third parties such as network advertisers to serve advertisements on the Platform and on third-party websites or other media;
  • To fulfil the purpose for which you provide it.

Data Security Precautions

We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers).

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.

Opt-Out

When you sign up for an account, you are opting in to receive emails from the Company. You can log in to manage your email preferences or you can follow the "unsubscribe" instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from the Company.

If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy, please write to us at contact@apicetech.in. Please note that we may take time to process such requests, and your request shall take effect no later than 30 (Thirty) business days from the receipt of such request.

Grievance Officer and Platform Security

If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at contact@apicetech.in. If you come across any abuse or violation of the Policy, please report to contact@apicetech.in.

Please note that the Platform stores your data with the cloud platform provided by Amazon Web Services, which may store this data on their servers located outside of India.


Cancellation / Refund Policy

Last updated: 26/09/2024

1. Cancellation

You can cancel your subscription at any time. The cancellation will take effect at the end of the period you have already paid for.

2. Refunds

All sales are final and no refund will be issued. We do offer refunds on a case to case basis at our sole discretion, if a request has been raised within 48 hours of the purchase or renewal date.

3. Questions

You can email contact@apicetech.in for any queries or for raising a refund request.


Acceptable Use Policy

Last updated: 20/11/2022

1. Introduction

This Acceptable Use Policy ("AUP") applies to the use of any product, service or website provided by Apice Tech Pvt. Ltd. ("Company" "us"), whether we provide it directly or use another party to provide it to you (each, a "Service"). This AUP is designed to ensure compliance with the laws and regulations that apply to the Company. This AUP also protects the interests of all of our clients and their customers, as well as our goodwill and reputation. By using the Service, you are agreeing to these terms.

Every user/client of ours agrees to abide by this AUP and is responsible for any violations. You are not allowed to assist or engage others in a way that would violate this AUP. We will enforce and ensure compliance with this AUP by using methods we consider to be appropriate, such as complaint and email failure monitoring. We may also suspend or terminate your use of Services pursuant to our Customer Terms of Service for violations of this AUP.

This policy may change as Apice Tech Pvt. Ltd. grows and evolves, so please check back regularly for updates and changes. You agree to review the AUP on a regular basis and always remain in compliance.

2. Reporting Suspected Violations

We encourage recipients of email messages sent using the Service to report suspected violations of this AUP to us by forwarding a copy of the received email with full headers to contact@apicetech.in. If you know of or suspect a violation of this AUP, you will promptly notify us in writing of the known or suspected violation.

3. Prohibited Actions

You may not and may not facilitate or allow others to use the Services to:

  • Do anything in violation of the General Data Protection Regulation (GDPR);
  • Launch or facilitate, whether intentionally or unintentionally, a denial-of-service attack on the Services or on any third party;
  • Do phishing or engage in identity theft;
  • Pose a security or service risk to the Services, to any user of the Services, or to any third party;
  • Distribute computer viruses, worms, Trojan horses, or other malicious code;
  • Test or reverse-engineer the Services in order to find limitations, vulnerabilities or evade filtering capabilities;
  • Infringe the intellectual property or other proprietary rights of others.

4. Proper Usage of the Service

You will respect the limits that apply to your use of the Service. You may not (directly or indirectly) use the Service with content, or in a manner that:

  • Is threatening, abusive, harassing, stalking, or defamatory;
  • Is deceptive, false, misleading or fraudulent;
  • Is invasive of another's privacy or otherwise violates another's legal rights;
  • Contains vulgar, obscene, indecent or unlawful material;
  • Uploads files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another person's computer;
  • Downloads any file that you know, or reasonably should know, cannot be legally distributed in that way;
  • Falsifies or deletes any author attributions, legal or proprietary designations, labels of the origin or source of software, or other material contained in a file that is uploaded;
  • Is in violation of any applicable local, state, national or international law or regulation;
  • Encourages, promotes, facilitates or instructs others to engage in illegal activity;
  • Promotes, encourages, or facilitates: hate speech, violence, discrimination based on race, color, sexual orientation, marital status, gender or identity expression, parental status, religion or creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, genetic information, citizenship and/or any other characteristic protected by law.

You will use the Service for your internal business purposes and will not wilfully tamper with the security of the Service or tamper with our customer accounts, access data on the Service not intended for you, attempt to probe or scan the vulnerability of any Service, wilfully render any part of the Service unusable, or lease, distribute, license, sell or otherwise commercially exploit the Service or make the Service available to a third party other than as contemplated in your subscription to the Service.

5. Restricted Industries

Some industries have higher than average abuse complaints, which can directly impact our ability to provide the Service to other customers. To protect our customers, we reserve the right to discontinue your use of the Services if you are in one of these industries. Some examples include:

  • Escort and dating services;
  • Gambling services or products;
  • Selling 'Likes' or followers for a social media platform;
  • Any Other Industry declared as illegal by the law of land.

6. Enforcement

Your services may be suspended or terminated with or without notice upon any violation of this policy. Any violations may result in the immediate suspension or termination of your account. We may also suspend your access to your account if you breach this AUP, and we may terminate your Terms of Use for cause. You acknowledge we may disclose information regarding your use of any Service to satisfy any law, regulation, government request, court order, subpoena or other legal process.

We are not obligated to, but may choose to, remove any prohibited materials and deny access to any person who violates this AUP. We further reserve all other rights.


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